Bloomtrace Support
If you need help with Bloomtrace, we respond quickly and always include clear next steps.
How to reach us
Email dharmaymochi@gmail.com any time. Messages are monitored daily.
Send a support request
To help us solve issues quickly, please include:
- Your device model (e.g., iPhone 15) and iOS version
- What happened, what you expected, and any error text you saw
- Screenshots if the issue is visual or blocking you
Quick answers
- App not syncing across devices? Make sure you are signed into the same iCloud account and iCloud Drive is enabled. Open Bloomtrace, pull down to refresh, and wait a minute for CloudKit to finish syncing.
- Accidentally deleted data? If you use iCloud, your entries may be recoverable from iCloud backups. Contact us and we will guide you through the steps that apply to your device.
Still stuck? Email us and we will provide specific steps for your setup.
Feedback & feature requests
We love hearing how Bloomtrace can get better. Send ideas or workflow requests to dharmaymochi@gmail.com.
Data & privacy
Bloomtrace stores your collection privately on your device and in your iCloud account when sync is on. Read the full Privacy Policy for details, or email us if you want help removing data from CloudKit.